Drishtara
Contact
Support for kundalis, UPI payments, privacy, and deletion requests. One mailbox, read by a human — no ticket portal, no bots.
Email us
support@drishtara.com
We reply to most messages within 1–2 business days. The site is operated from the United States and the main audience is India, so your evening is our morning. If your question is about a chart, paste the chart id (it is shown on the kundali page URL) so we can look it up without asking for birth details by email.
Report a problem with a kundali
Something computed wrong?
Charts use a fixed profile — Lahiri ayanamsha, mean Rahu, whole-sign houses — so two users with the same birth details must get the same chart. If a page looks broken, a planet seems misplaced, or a PDF download fails, use the button below. The prefilled note asks for the chart id and what you expected, which saves a round trip.
Please do not send copies of jyotish_plain.db or ephemeris files — the engine corpus already lives on private storage.
Before you write
The answer is probably in the fine print
UPI charge, retry download, entitlement not showing. Include the Razorpay payment id if you have it. — Refund policy
Access or erasure requests under India's DPDP Act. You can also delete everything yourself from Account. — Retention · Account
What the service is, what you may do with the reports, how purchases work. — Terms — Money
What astrology can and cannot say
Readings are traditional jyotish, not medical, legal, or financial advice. — Disclaimer
Prefer self-service? Generate a free kundali, read your library, or check Pricing.